Return&Refund Policy
Return & Refund Policy – TJ Shopping Mart
At TJ Shopping Mart, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
-
You may return most items within 30 days of delivery for a refund or exchange.
-
Items must be in original condition, unused, and in the original packaging.
-
Some products (e.g., perishable goods, personalized items, or digital products) are non-returnable.
Refunds
-
Once we receive your returned item, it will be inspected.
-
Approved refunds will be processed within 7–10 business days.
-
Refunds will be issued to the original payment method.
Exchanges
-
If you wish to exchange an item, please contact our support team at [your email/contact].
-
Exchanges are subject to product availability.
Shipping for Returns
-
Customers are responsible for return shipping costs, unless the item was damaged or defective.
-
We recommend using a trackable shipping service for returns.
Damaged or Defective Items
-
If your order arrives damaged or defective, please contact us immediately with photos of the item and packaging.
-
We will provide a replacement or full refund at no additional cost.
For any questions regarding returns or refunds, feel free to contact us at [your email/contact].
Thank you for shopping with TJ Shopping Mart!