Return&Refund Policy

Return & Refund Policy – TJ Shopping Mart

At TJ Shopping Mart, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • You may return most items within 30 days of delivery for a refund or exchange.

  • Items must be in original condition, unused, and in the original packaging.

  • Some products (e.g., perishable goods, personalized items, or digital products) are non-returnable.

Refunds

  • Once we receive your returned item, it will be inspected.

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method.

Exchanges

  • If you wish to exchange an item, please contact our support team at [your email/contact].

  • Exchanges are subject to product availability.

Shipping for Returns

  • Customers are responsible for return shipping costs, unless the item was damaged or defective.

  • We recommend using a trackable shipping service for returns.

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us immediately with photos of the item and packaging.

  • We will provide a replacement or full refund at no additional cost.

For any questions regarding returns or refunds, feel free to contact us at [your email/contact].

Thank you for shopping with TJ Shopping Mart!